7. Procurement, Production, Logistics, Distribution

We strive to offer our customers innovative products and high-quality solutions. This requires efficient processes all along the value chain for our products – in procurement, production, logistics and distribution. Economic factors play a role here, as do ecological and social criteria such as comprehensive product stewardship, human rights and a clear commitment to safety and environmental protection.

At our production sites throughout the world, we continuously work to improve our cost structure, react more rapidly to market fluctuations through increased flexibility and achieve our ambitious quality and safety objectives. The quality requirements for our products and services vary due to divergent regulatory demands: the manufacture of pharmaceutical and medical devices in particular is subject to extraordinarily stringent requirements.

This chapter presents the (internal) value chain: how we procure, manufacture and transport our products, as well as how we market and distribute them.